I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...

Whether your business is struggling, keeping its head above water or flying high, it's a good idea to occasionally hire a business analyst to spot potential problems or opportunities. Understanding ...