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Typical Roles in a Call Centre – With Job Descriptions

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Typical Roles in a Call Centre – With Job Descriptions

We explore the key roles in a call centre, offering detailed job descriptions for each position and explaining their responsibilities and skills.

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52K views · 359 reactions | This is no ordinary call centre. It is housed in Changi Prison and its agents are inmates who wish to gain confidence and skills to re-enter the world outside. Here's a glimpse of what it's like to work there. #sgnews #singapore | CNA | Facebook

52K views · 359 reactions | This is no ordinary call centre. It is housed in Changi Prison and its agents are inmates who wish to gain confidence and skills to re-enter the world outside. Here's a glimpse of what it's like to work there. #sgnews #singapore | CNA | Facebook

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